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Developed and maintained
by the NFCC

Coaching and Mentoring toolkit

Coaching and Mentoring can be transformative when it comes to developing our colleagues, particularly our current and future leaders. We know that both disciplines are widely used across our sector with many excellent examples of best practice, with benefits including:

  • Supporting an individual’s potential and growth
  • Supporting individuals to improve their own performance
  • Providing career support
  • Enhanced problem solving and decision-making skills
  • Developing current and future leaders
  • Handling conflict situations so that they are resolved effectively
  • Employee engagement and satisfaction

The Coaching and Mentoring Toolkit has been designed to bring together all of our internal best practices, along with external research, providing tools, guidance and templates to support the adoption and / or enhancement of Coaching and Mentoring within the Fire and Rescue Service.