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Developed and maintained
by the NFCC

Control measure
Plan reception centres


Knowledge and understanding

Control measure element Learning outcome

Reception centres


  • The behaviours of people post incident
  • The arrangements for establishing reception centres
  • The agencies who can provide additional specialist assistance

Practical application

Control measure element Learning outcome

Use reception centres to cater for the needs of people at an emergency incident

Demonstrate the ability to:

  • Identify the requirement to set up a reception centre for an incident
  • Instigate service protocol for establishing a reception centre
  • Communicate and support partner agencies to set up and maintain a reception centre