Terms of reference agreed with robust governance
The terms of reference should be signed and agreed by the impacted stakeholders and essential project leads in order to attain delivery of project. There should be senior managers on the project board.
Below is an example of regional governance and single service governance that both proved to be effective.
The models above can be scaled up or down dependant on size of the organisation and whether a regional implementation model is in use. Governance is essential for the project to stand up to internal and external scrutiny.