Skip to main content

Control measure
Ensure reliable and efficient transport and communication arrangements

Control measure knowledge

Fire control operations should make appropriate decisions on the resources to mobilise. However, these resources may fail to attend an incident or may be delayed in their response. In all cases of failed or delayed attendance, services should have arrangements in place to ensure that fire control is promptly informed so that appropriate actions can be taken.

Common reasons for failed/delayed attendance are:

  • Personnel failing to respond or not responding promptly
  • Vehicle breakdown
  • Road traffic collision en route
  • Unable to locate incident
  • Severe weather conditions impeding response

Strategic actions

Fire and rescue services should:
  • Have reliable arrangements in place to ensure that responding personnel receive the alert/notification to respond
  • Provide reliable vehicles (see The CFOA Transport Officers Group Best Practice Manual for Vehicle Maintenance and the Fire Service HGV Inspection Manual)
  • Ensure fire control operations personnel make use of geographical information systems (GIS) and automatic vehicle location systems (AVLS) to assist in identifying incident locations and directing resources. See Emergency Fire Control Operations
  • Ensure operational personnel are familiar with the risks and road networks in their area
  • Have efficient and reliable communications arrangements in place to ensure that fire control operations personnel are promptly notified of any failed attendance or delayed response

Tactical actions

Incident commanders should:
  • Confirm the location of the incident and respond using pre-planned routes and/or GIS mapping systems
  • Report any event that may lead to a failed or delayed response