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Control measure
Adopt an information management methodology

Control measure knowledge

Information management is a discipline that governs accountability for the structure and design, storage and security, movement, quality, delivery and usage of information required for management and business intelligence purposes.

In an organisation, information management systems are like the central nervous system in the human body. They are the link that connects all the components together, enabling better operational decisions and responses to emergency incidents.

Information consists of data that has been processed, which is therefore meaningful to an end user. A system is a set of components that operate together to achieve a common purpose. An information management system collects, transmits, processes, and stores data. The system makes the conversion of data into management information for use by decision makers possible.

A management information system produces information that supports the management functions of an organisation (Davis & Olson, 1985; Lucas, 1990)

The Provision of Operational Risk Information System, as an example of good practice, seeks to provide a common approach to operational planning and management of risk and has been developed to assist fire and rescue services to:

  • Meet their legislative responsibilities
  • Maintain and where necessary improve their effectiveness and efficiency
  • Manage the risk to their personnel
  • Maintain interoperability with neighbouring fire and rescue services and other Category 1 and Category 2 responders
  • Manage and reduce other risks in the communities that they serve

The Provision of Operational Risk Information System has been specifically designed to use existing data sets and supporting information, and is constructed to enable a flexible working framework where principles, rather than hard and fast rules, are used to underpin the methodology. It takes account of the need to identify and assess information, and its relevance to the operational pre-planning and management of risk to six risk groups.

See Fire and Rescue Service Operational guidance: Operational Risk Information

Strategic actions

Fire and rescue services should:
  • Adopt a common methodology and approach to manage the identification, gathering, analysis, provision, audit and review of operational data, whilst allowing flexibility to integrate their respective processes in such a template.

Tactical actions

There are no tactical actions associated with this control measure.