Control measure

Manage risk from psychological hazards

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Control measure knowledge

Strategic actions

Fire and rescue services should:

Carry out strategic risk assessments to identify foreseeable psychological hazards within their area and identify control measures that eliminate or reduce the risk of their impact
Consider procuring suitable screens to restrict the view of traumatic scenes

Tactical actions

Incident commanders should:

Consider seeking the assistance of other agencies when dealing with traumatic incidents
Minimise number of personnel exposed to traumatic scenes where possible
Erect screens to restrict the view of traumatic scenes
Instigate post-incident processes for the support of personnel exposed to psychological hazards

TRAINING SPECIFICATION

Knowledge and understanding

Control measure element	Learning outcome
Managing risk from psychological hazards	Understand: The need for post-incident processes to support employees affected by psychological hazards such as traumatic incidents, including: Operational personnel Fire control personnel The potential impacts of psychological hazards such as traumatic incidents Methods to minimise the impact of traumatic incidents The benefits of critical incident debriefs

Control measure element

Learning outcome

Managing risk from psychological hazards

Understand:

The need for post-incident processes to support employees affected by psychological hazards such as traumatic incidents, including:
- Operational personnel
- Fire control personnel
The potential impacts of psychological hazards such as traumatic incidents
Methods to minimise the impact of traumatic incidents
The benefits of critical incident debriefs

NOS knowledge and understanding

You need to know and understand:
You need to know and understand: 2258
K How to anticipate needs and requirements of the incident and of the personnel involved in its resolution K Issues of confidentiality: 12.1 Security - Including data protection 12.2 Intellectual property rights 12.3 Human Rights and the implications of potential litigation
Lead, monitor and support people to resolve operational incidents
K 11 How to anticipate needs and requirements of the incident and of the personnel involved in its resolution K 12 Issues of confidentiality: 12.1 Security - Including data protection 12.2 Intellectual property rights 12.3 Human Rights and the implications of potential litigation
You need to know and understand:
K Hazards and risks of the workplace affecting people and the environment K How to apply practices that maximise the health, safety and welfare of yourself and others in the workplace K How to make and apply decisions based on the assessment of risk K Organisational policies, aims and objectives K How to recognise problems that affect performance, and action appropriate and timely solutions K How to treat others with respect and consideration, taking account of, and accepting, equality K Capabilities and limitations of personal and operational equipment K How to organise and conduct debriefs and review of performance.
Health and Safety.
K 1 Hazards and risks of the workplace affecting people and the environment K 2 How to apply practices that maximise the health, safety and welfare of yourself and others in the workplace K 3 How to make and apply decisions based on the assessment of risk
Training and Development.
K How to organise and conduct debriefs and review of performance.
Organisational.
K 10 Organisational policies, aims and objectives
Personal and Interpersonal.
K 19 How to recognise problems that affect performance, and action appropriate and timely solutions K 23 How to treat others with respect and consideration, taking account of, and accepting, equality
Technical.
K 28 Capabilities and limitations of personal and operational equipment
You need to know and understand: 2920
K Hazards and risks of the workplace affecting people and the environment in relation to fire and rescue operational incidents K How to make and apply decisions based on the assessment of risk in relation to fire and rescue operational incidents K How to apply practices that maximise the health, safety and welfare of yourself and others during fire and rescue operational incidents K How to recognise and support people in distress
Health & Safety
K 1 Hazards and risks of the workplace affecting people and the environment in relation to fire and rescue operational incidents K 2 How to make and apply decisions based on the assessment of risk in relation to fire and rescue operational incidents K 3 How to apply practices that maximise the health, safety and welfare of yourself and others during fire and rescue operational incidents
Personal and Interpersonal
K 9 How to recognise and support people in distress
General knowledge and understanding
K 9 How to recognise indications that staff are having problems affecting their wellbeing K 10 The range of actions you can take to alleviate problems affecting staff wellbeing
Context specific knowledge and understanding
K 15 Sources of specialist expertise

Practical application

Control measure element	Learning outcome
Consider seeking the assistance of other agencies when dealing with traumatic incidents	Demonstrate the ability to: Obtain assistance from other appropriate agencies to reduce the impact of traumatic incidents on personnel
Minimise the number of personnel exposed to traumatic scenes where possible	Demonstrate the ability to: Minimise the number of personnel exposed to traumatic scenes
Erect screens to restrict the view of traumatic scenes	Demonstrate the ability to: Use screens or appropriate cordons to restrict the view of traumatic scenes
Instigate post-incident processes for the support of personnel exposed to psychological hazards	Demonstrate the ability to: Identify personnel who may be affected by psychological hazards Use the agreed service protocol to support personnel affected by psychological hazards

NOS performance criteria

You must be able to:
Review and determine incident status 2236
P Anticipate risks to health, safety and welfare and ensure adequate and timely control measures are implemented P Handover status to relevant agencies before you withdraw support from the incident P Arrange sufficient debriefs of suitable type and frequency to meet the needs of the incident type and scale P Establish the support needs of personnel involved in the incident and instigate action to deliver this
Assume responsibility and implement action to support those involved in the incident
P 13 Anticipate risks to health, safety and welfare and ensure adequate and timely control measures are implemented P 22 Handover status to relevant agencies before you withdraw support from the incident
Debrief following resolution of incidents
P 23 Arrange sufficient debriefs of suitable type and frequency to meet the needs of the incident type and scale P 30 Establish the support needs of personnel involved in the incident and instigate action to deliver this
You must be able to:
P Make decisions that continue to minimise risk and maximise progress towards your objectives P Identify any unresolved risks and hazards and take action to minimise these within operational constraints
Implement action to meet planned objectives.
P 9 Make decisions that continue to minimise risk and maximise progress towards your objectives
Close down the operational phase of incidents.
P 18 Identify any unresolved risks and hazards and take action to minimise these within operational constraints
Respond to fire and rescue incidents
P 3 Establish risks affecting fire and rescue incidents in line with your organisation’s risk assessment procedures P 5 Operate within appropriate risk control measures in line with your organisation's procedures
Respond to fire and rescue incidents 2889
P Operate within appropriate risk control measures in line with your organisation's procedures P Provide support to others at incidents in ways which promote calm, compassion and consideration for others P Restrict the view of incidents to avoid additional suffering in line with your organisation's procedures P Report anything which may adversely affect people's safety to others in line with your organisation's procedures P Operate in a safe manner within your agreed level of responsibility and expertise
Support people involved in an operational incident
P 7 Provide support to others at incidents in ways which promote calm, compassion and consideration for others P 8 Restrict the view of incidents to avoid additional suffering in line with your organisation's procedures P 9 Report anything which may adversely affect people's safety to others in line with your organisation's procedures
For the whole standard
P 10 Operate in a safe manner within your agreed level of responsibility and expertise
Promote staff wellbeing
P 8 Recognise indications that staff have problems affecting their wellbeing and take prompt and effective action to alleviate the problems, where possible P 9 Consult with, or refer staff to, specialists, where their problems are outside your area of competence or authority

Hazard
Psychological hazards
Hazard
People

Operations

Control measure

Manage risk from psychological hazards

Control measure

Manage risk from psychological hazards

Control measure knowledge

Strategic actions

Tactical actions

TRAINING SPECIFICATION

Knowledge and understanding

NOS knowledge and understanding

Practical application

NOS performance criteria