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Control measure

Consider community recovery

Control measure knowledge

Supporting communities in the recovery phase of an incident is a key consideration for fire and rescue services whether this involves individuals, families or has a wider impact.The recovery phase should begin at the earliest opportunity following the onset of an emergency, running in tandem with the response to the emergency. Services should work with local partner agencies to develop protocols for community recovery arrangements. Incident commanders should consider what actions can be taken to promote community recovery before leaving the incident and refer people involved to appropriate agencies.

Refer to Emergency response and recovery: Non statutory guidance accompanying the Civil Contingencies Act

Strategic actions

Fire and rescue services should:
  • Work with local partner agencies to develop procedures for instigating community recovery protocols
  • Have procedures to support incident commanders in identifying agencies that can promote community recovery

Tactical actions

Incident commanders should:
  • Promote community recovery and restore normal operations
  • Liaise with statutory resilience forums and partner agencies at the earliest opportunity

  • Consider community recovery protocols and arrange appropriate assistance prior to leaving the incident
  • Protect Critical National Infrastructure and/or local critical infrastructure