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Unless attending an incidents involving animals, personnel should try to avoid any animals present. If animals cannot be avoided, they may need to be contained or controlled in...

Animals may be encountered at any incident; their presence and behaviour may have an impact on the incident, or on the emergency responders in attendance. Animals may present hazards such...

This guidance, for fire and rescue services attending incidents involving animals, is primarily about animal rescue. However, the owner of the animal, or other well-intentioned members of the...

Due to the nature of some types of incidents, it may not be feasible to demonstrate practical application of training; however, the delivery of the tactical actions could form part of a training...

Manual handling relates to moving items by lifting, lowering, carrying, pushing or pulling. For personnel, manual handling may include moving: Firefighting and rescue equipment such as: ...

Infectious diseases are caused by pathogenic microorganisms, such as bacteria, viruses, parasites or fungi; the diseases can be spread, directly or indirectly, from one person to another. Zoonotic...

All equipment, vehicles, clothing and personal protective equipment (PPE) should be thoroughly inspected. Any debris such as mud, plant or animal matter should be removed and left at the site....

When driving to incidents, personnel may encounter hazards including: Other road users taking inappropriate or unhelpful actions, inactions or reactions Traffic conditions that hinder...

Closed-circuit television (CCTV) systems can assist fire and rescue services at many stages of an incident including: Providing fire control rooms or personnel en route to an incident with...

To make safe decisions about the speed, the route and the location to attend, drivers should be provided with accurate and timely information about the incident or event. Personnel should understand...

It is important to maintain safe access, egress and escape routes for fire and rescue service vehicles at all times. The egress and escape routes in particular should be continually assessed...

The movement or use of vehicles or machinery near to an incident may cause vibration, which can: Worsen the condition of casualties Cause structures, above or below ground level, to...

The movement or use of vehicles or machinery should be controlled, if vibration from them may worsen the incident. Control may be applied by moving the vehicles or machinery away from the hazard...

Fire and rescue authorities must make arrangements to obtain the information necessary to deliver their legislative responsibilities. This includes the requirement for site-specific...

Fires in combustible materials, such as those found in bulk at storage or waste sites, can create large volumes of polluting smoke. Fires can spread, be very deep-seated and burn for a prolonged...

National response and guidance to an exotic animal disease outbreak will be led by an appropriate government department, with special procedures adopted during outbreaks. They may issue...

Call management processes should be followed in each emergency call. The interaction between fire control personnel and the caller can change depending on the nature of the incident, the caller's...

This hazard should be read in conjunction with: Calls from or about trapped people at risk Calls from or about people at risk trapped in or by water Calls from or about people at...

This control measure should be read in conjunction with: Situational awareness: Survival guidance Situational awareness: Water survival guidance Situational awareness: Water...

Completing incident data logs is ‘core business’ for fire and rescue service control rooms. The incident log is the means for recording or capturing all information specific to an emergency. It...