Results

​Decision-making is essential to the development and implementation of an incident plan. Incident plans are formed out of a number of decisions beyond deciding what will be done, including how it...

An incident commander should possess the technical knowledge and command skills to underpin their judgements, decisions and behaviours. This hazard and its control measures draws on research and...

The use of command skills by incident commanders is as important as the effective implementation of the incident command system, policies and procedures. Command skills complement these technical...

Situational awareness represents the perception and understanding an incident commander has of an incident, including its hazards, risks and operational activities. It also consists of how a...

There is a legislative requirement for fire and rescue authorities to have effective arrangements for gathering risk information, and to make this readily available to personnel. These arrangements...

The aim at every incident is to integrate communications and decision-making between the incident commander, operational personnel and fire control rooms. Effective communication is fundamental to...

The fire and rescue service has developed a strong culture of safety through policies which support the application of health and safety law and regulations to the incident ground. This has been...

The rescue and recovery of firefighters is challenging. Difficult decisions may need to be made. The situation calls for clear judgement, often while struggling to keep emotions under control. If...

Fire and rescue services capture data and information to support their core functions, including: Operations, including fire control room functions Fire safety Emergency planning ...

This guidance deals with the hazards that may be present at all types and sizes of emergency incidents or non-emergency events. For clarity this guidance has been developed based on the...

When operational personnel are alerted to respond to an incident, they may experience a range of physical and mental reactions. These reactions may: Impair their appraisal of the situation ...

Maps Maps can enable accurate planning of a journey, giving a good idea of landmarks and features passed along the route, as well as the distance to be travelled. Maps can provide important...

Adverse weather conditions or microclimates can affect operations and the health and safety of personnel. This may: Affect decision-making Impact upon morale Reduce manual dexterity ...

The incident command system is an all-hazards approach, providing a progressive, scalable and flexible system of operational command, control and organisation. The system is designed to help an...

Stress is caused by a mismatch between the demands placed on an individual and their ability to cope. Incident commanders are exposed to a variety of potential sources of stress, including stressors...

A team may be defined as two or more people with clearly defined roles temporarily working together interdependently toward achieving a common goal that exceeds individual or organisational...

Communication Communication can be ineffective or fail when information is not shared at the right time or is not understood by the receiver. This can lead to: Incorrect or inappropriate...

Managing and supervising personnel on the incident ground is an essential part of the safe system of work. The incident command system supports the management of resources at an incident. The...

It is important that everyone understands the different roles and responsibilities in the command support function. This helps maintain common expectations which feed into shared situational...

Completing incident data logs is ‘core business’ for fire and rescue service control rooms. The incident log is the means for recording or capturing all information specific to an emergency. It...