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Knowledge and understanding Control measure element Learning outcome Planning and joint working Understand: The benefits of joint working with environmental agencies...
Training – Environmental protectionFollowing an incident, fire and rescue services should perform debriefs, investigations and use the assurance process for operational incidents to identify learning, which can: Improve public...
Corporate guidance for operational activityThis control measure should be read in conjunction with Risk management Fire and rescue service risk management plans should consider environmental risk from polluting materials to the...
Environmental ProtectionThis control measure should be read in conjunction with Decision-making Fire control commanders need to be able to make sound decisions based on the elements of individual incidents....
Fire control command guidanceDebriefing, also referred to as post-incident review, can be formal or informal. Debriefing can range from ‘hot debriefs’, which occur directly after the incident, to large multi-agency debriefs...
Fire control command guidanceThis control measure should be read in conjunction with Operational learning Identifying learning Fire control personnel – including fire control commanders and fire control...
Multi-agencyFollowing an incident, fire and rescue services should perform debriefs, investigations and use the assurance process for operational incidents to identify learning, which can: Improve...
Fires and FirefightingCompleting incident data logs is ‘core business’ for fire and rescue service control rooms. The incident log is the means for recording or capturing all information specific to an emergency. It...
SearchWelcome to this revised National Operational Learning Good Practice Guide, designed to assist with capturing and sharing learning from operational activities. As an integral assurance loop of...
National Operational Learning: Good Practice GuideEnsuring that lessons are learned from previous incidents, so that occurrences can be prevented in the future, is central to the health, safety and welfare of people working for the UK fire and...
National Operational Learning: Good Practice GuideFire and rescue service operations can be hazardous. If hazards are managed and controlled, the risks to personnel, public and the environment can be minimised. It is not possible to eliminate all...
National Operational Learning: Good Practice GuideThe Operational Learning Strategic Lead should have appropriate seniority and influence to lead an Evaluation Board and nominate a Single Point of Contact (SPoC). The roles and responsibilities of...
National Operational Learning: Good Practice GuideThe Single Point of Contact (SPoC) should have access to the appropriate seniority and influence to deliver the learning activities identified in this guide and manage the subsequent learning...
National Operational Learning: Good Practice GuideOperational learning is the responsibility of the Operational Learning Strategic Lead and the SPoC, who should use the learning activities identified in this guide to capture, categorise, evaluate,...
National Operational Learning: Good Practice GuideFire and rescue services should provide robust processes to initially identify operational learning outcomes, or ensure outcomes from previous operational learning activities and the changes arising...
National Operational Learning: Good Practice GuideWhen identifying outcomes from operational learning activities, a range of information sources may support operational learning activities. They can also be used to determine whether previous...
National Operational Learning: Good Practice GuideCapturing operational learning The SPoC should apply a method of capturing outcomes from all operational learning activities, this should include: Record of the date, activity and origin of...
National Operational Learning: Good Practice GuideEvaluation board The Operational Learning Strategic Lead should lead a board of appropriate people, including the SPoC along with representation from personnel who have sufficient knowledge,...
National Operational Learning: Good Practice GuideWhen deciding on the need to share information about the outcomes from operational learning activities, National Operational Learning use a methodology based on blue, red, amber and green (BRAG)...
National Operational Learning: Good Practice GuideThe Evaluation Board should allocate the outcomes from operational learning activities, and identify the appropriate departments, teams or individuals who will be assigned to address them. The...
National Operational Learning: Good Practice Guide