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Developed and maintained
by the NFCC

Control measure
ARCHIVED - Manage performance

Control measure knowledge

Measuring performance against predetermined standards provides information on how effectively fire and rescue services are controlling risks, and provides feedback that influences organisational learning and the decision making process.

Arrangements should also be made to review any circumstances where non-conformity is identified, either as a result of training, at incidents or through regular supervision of the arrangements. The reasons for nonconformity should be communicated so that lessons learned by one part of the organisation can benefit the entire organisation and feed the process of continuous improvement. It is recommended that these findings are shared with other fire and rescue services and other emergency responders.

Tactical actions

There are no tactical actions associated with this control measure.