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Developed and maintained
by the NFCC

Identifying problems

The discovery phase began with online research, attendance at digital events and consultation with people experienced in the field of digital and data. A wealth of guidance on digital transformation and good digital practice across sectors was uncovered in this process. Examples of sources include the Government Digital Services blogs, the Open Data Institute and Nesta’s Government Innovation team.

Throughout the discovery process, several engagement events brought together FRS staff and technology experts in collaborative environments to help build the picture of what a digitally transformed FRS should look like, what our current digital and data capabilities are and how we might improve them.