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by the NFCC

Sharing operational learning

Sharing of operational learning internally

Following the evaluation and allocation of outcomes from operational learning activities, the SPoC should be supported and have access to colleagues and teams of the appropriate influence and seniority to ensure that actions to support learning are progressing and being implemented as the evaluation board suggested; these may include those responsible for:

  • Operational policy and procedures; such as the strategic gap analysis
  • Fire control policy and procedures
  • Operational vehicles and equipment
  • Training
  • Health and safety

Sharing of operational learning externally

Following an Evaluation Board decision that learning is to be shared more widely, the SPoC will be responsible for ensuring that this is carried out via regional groups, National Operational Learning or Joint Organisational Learning.

Regional operational learning

The SPoC should participate in regional operational learning groups, which can identify lower-impact high-frequency trends when reviewing outcomes from induvial services Operational Learning activities. These may have been initially risk rated as blue or green, but when themes or trends are identified may be risk rated higher and shared externally through the NOL or JOL processes.

Regional operational learning groups also provide the opportunities to work collaboratively to implement changes arising from outcomes of operational learning activities.

National Operational Learning

The online National Operational Learning (NOL) tool creates a central repository to improve the exchange of good practice and lessons learned across fire and rescue services. The information generated from services SPoC is collated by the National Operational Learning Secretariat to:

  • Enable the dynamic review of National Operational Guidance to ensure it always reflects current good practice
  • Identify emerging issues and take any necessary action, including warning and informing other fire and rescue services
  • Share learning across the fire and rescue service
  • Influence fire and rescue service decisions about development and training

Joint Organisational Learning

The JESIP Joint Organisational Learning (JOL) process exists to encourage closer interoperability between responder organisations. It is good practice for any identified multi-agency learning to be submitted by the SPoC via the Joint Organisational Learning portal.