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Control measure
Use the mobilising system premises based gazetteer

Control measure knowledge

A premises-based gazetteer is a database containing up-to-date address details for the vast majority of premises, along with other information such as data relating to motorways, streets, towns, villages, and other points of interest. The database can:

  • Improve the accuracy of an emergency response by enabling exact address information to be relayed to firefighters and officers at the time of mobilising
  • Allow a wide range of valuable information to be held alongside address details and points of interest (e.g. site-specific risks, plans, key holder details and road closures), all of which can be included in system-generated mobilising messages
  • Help reduce the risks faced by firefighters attending incidents, by providing them with information on the dangers they are likely to encounter at specific locations
  • Help reduce the risk of communication errors by providing a set of common address information for fire control room operators to use when working in partnership with, or providing assistance to, another fire and rescue service, or when communicating with resources attending emergencies
  • Improve the ability of fire and rescue services to work together and with other emergency services by providing a common set of address information

A premises-based gazetteer can improve operational efficiency and contribute to strengthening the 'speed and accuracy' dimension of resilience significantly, by increasing mobilising accuracy.

See DCLG, Future Control Room Services Scheme

Strategic actions

Fire and rescue services should:
  • Consider adopting a standard premises-based gazetteer. In selecting the gazetteer, they should bear in mind the need for this to be kept up to date. This can be achieved by adopting a gazetteer that is maintained by a third party, such as Address Base.
  • Consider attaching special risk information to relevant incident locations contained in the premises-based gazetteer

Tactical actions

Incident commanders should:
  • Implement action plans or special procedures for addresses (e.g. COMAH). Crews will be able to access this information via mobile data terminals once all details have been recorded and mobilisation performed.