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Loss of, or failure to correctly store accurate incident data

Hazard Knowledge

Completing incident data logs is 'core business' for fire and rescue service control rooms. The incident log is the means for recording or capturing all information specific to an emergency. It must accurately reflect all activities related to that incident. The information collected will consist of:

  • The initial call or calls
  • Emergency call handling process
  • Mobilising resources and assets
  • The information flow to and from the incident ground

The information contained in the log is a chronological record of any incident and will continue to be accessed or referenced long after an incident has been closed. The information may be used for a number of reasons:

  • Organisational learning and development whether from a strategic, tactical or operational viewpoint
  • Post-incident investigations - fire related, accidents or criminality, for example
  • Sharing with other emergency responders or agencies

The communication and mobilising systems set up by fire and rescue service control rooms can be used for incident data and logging. The log endorsements are the responsibility of the fire control room operators and there should be regular reviews to ensure their accuracy, quality and consistency in accordance with relevant legislation, guidance and protocols.

See: Recording Information

Data Protection Act 1998