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Developed and maintained
by the NFCC

Control measure

Warn, inform and advise people

TRAINING SPECIFICATION

Knowledge and understanding

Control measure element Learning outcome

Warning, informing and advising people

Understand:

  • The legislation regarding the requirement for responders to:
  • Make information available to the public about civil protection matters
  • Maintain arrangements to warn, inform and advise the public in the event of an emergency
  • Why information to the public may have to be restricted
  • How information communicated to, or withheld from people can influence their behaviour
  • The characteristics of appropriate warnings, information and advice
  • Methods for providing warnings, information, and advice

Practical application

Control measure element Learning outcome

Use the most effective methods for communicating with people who are either directly or indirectly involved in the incident

Demonstrate the ability to:

  • Use effective methods to warn, inform and advise people
  • Provide information that is:
    • Specific and clear
    • Timely and accurate
    • Credible and verifiable
    • Appropriate to the nature and extent of the danger

Consider the use of media, social media and other methods to communicate with people

Demonstrate the ability to:

  • Choose appropriate methods to communicate with people

Establish a media liaison point and brief a nominated media liaison officer

Demonstrate the ability to:

  • Establish a media liaison point
  • Brief the nominated media liaison officer