Control measure knowledge

Gathering information about the animal involved in the incident will help to inform the quantity and type of fire and rescue service resources required. Information sources include:

  • The caller contacting the fire and rescue service – this could be a member of the public, an animal welfare charity or another organisation
  • The animal itself, as identification markers may help to identify the owner
  • The owner of the animal, who may or may not be at the scene of the incident

Caller information

Information gathered from the caller should include:

  • The environment that the animal is in – whether it is at height, in an enclosed space, in a structure, in transit, on ice, or on unstable ground
  • For an animal in water – whether the water is still or moving, above or below knee deep, inland or coastal
  • If the animal is trapped, the nature of entrapment or entanglement
  • The number of animals involved
  • The species of animal
  • The size of the animal – whether it is larger or heavier than an adult human
  • The condition of the animal – whether it is conscious, aggressive or injured

The information gathered should also include:

  • Whether the owner of the animal is at the scene of the incident, or if not, whether they are contactable
  • Whether any members of the public are involved with the incident, for example, attempting to rescue the animal

Animal identification

Identification markers on or with the animal could include:

  • Microchips
  • Collar tags
  • Branding
  • Tattoos
  • Ear tags
  • Pet passports or other documents

Owner information

Information gathered from the owner should include:

  • Pre-existing medical conditions of the animal
  • The age of the animal
  • The animal’s usual behaviour, although this may not reflect its behaviour when distressed
  • Restraint methods the animal is used to

Strategic actions

Fire and rescue services should:
  • Ensure their fire control room prompts call information about animal-related incidents and passes this to responding fire and rescue service personnel

Tactical actions

Incident commanders should:
  • Attempt to identify the owner of the animal

  • Liaise with the owner of the animal, or the person with temporary responsibility for the animal, to gather information about it