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Control measure
Incident commander communication

TRAINING SPECIFICATION

Level 1

Knowledge and understanding

Control measure element Learning outcome

Communication and understanding

Understand:

  • How to check interpretation of communication with others

Forms of communication at an incident

Understand:

  • The varying forms of communication and how they are used and interpreted

Effective communication

Understand:

  • How to ensure communication has been exchanged and understood as intended

Barriers to communication

Understand:

  • The ways communication can lead to misunderstanding and its subsequent consequences

Practical application

Tactical action Learning outcome

Deliver clear, concise and timely briefings to crews, command support functions and other agencies, allowing for assumptions to be questioned and understanding confirmed

Demonstrate the ability to:

  • Communicate briefings to relevant personnel using the following (or locally agreed) format:
    • Hazards and associated risks
    • Area of responsibility and authority
    • Resources available/required
    • Details of the incident
    • Safety measures/systems of work
    • Plan (Incident)
    • Objectives
    • Review (conditions, actions, resources, progress)
    • Talk (communication strategy)

Communicate the incident situation to other responders via fire control using the METHANE message protocol

Demonstrate the ability to:

  • Communicate relevant information to emergency responders who are requested to attend or are en-route to incidents
  • Communicate timely and relevant information to fire control, using agreed formats
  • Communicate using the METHANE message protocol in an operational context

Debrief crews that have withdrawn from a working area during an incident to gain operational intelligence

Demonstrate the ability to:

  • Communicate with operational crews using appropriate debrief arrangements following withdrawal from a working area

Provide a structured brief when handing over command

Demonstrate the ability to:

  • Communicate a structured brief (using a recognised format) when handing over command (escalation and scaling down)

Level 2

Knowledge and understanding

Control measure element Learning outcome

Communication and understanding

Understand:

  • The use of checking interpretation of communication with others

Forms of communication at an incident

Understand:

  • The varying forms of communication and how they are used and interpreted

Effective communication

Understand:

  • How to ensure communication has been exchanged and understood as intended

Barriers to communication

Understand:

  • The ways communication can lead to misunderstanding and impacts of this

Practical application

Tactical action Learning outcome

Deliver clear, concise and timely briefings to crews, command support functions and other agencies, allowing for assumptions to be questioned and understanding confirmed

Demonstrate the ability to:

  • Communicate briefings to relevant personnel using the following (or locally agreed) format:
    • Hazards and associated risks
    • Area of responsibility and authority
    • Resources available/required
    • Details of the incident
    • Safety measures/systems of work
    • Plan (Incident)
    • Objectives
    • Review (conditions, actions, resources, progress)
    • Talk (communication strategy)

Communicate the incident situation to other responders via fire control using the METHANE message protocol

Demonstrate the ability to:

  • Communicate relevant information to emergency responders who are requested to attend or are en-route to incidents
  • Communicate timely and relevant information to fire control, using agreed formats
  • Communicate using the METHANE message protocol in an operational context

Debrief crews that have withdrawn from a working area during an incident to gain operational intelligence

Demonstrate the ability to:

  • Communicate with operational crews using appropriate debrief arrangements following withdrawal from a working area

Provide a structured brief when handing over command

Demonstrate the ability to:

  • Communicate a structured brief (using a recognised format) when handing over command (escalation and scaling down)