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Control measure
Seek assistance for dealing with people

TRAINING SPECIFICATION

Knowledge and understanding

Control measure element Learning outcome

Seek assistance for dealing with people 

Understand:  

 

Available assistance and processes for: 

  • Providing welfare or shelter 
  • Controlling members of the public 
  • Dealing with unpredictable, aggressive, violent or illegal behaviour 

Practical application

Control measure element Learning outcome

Seek assistance for dealing with people  

Demonstrate the ability to: 

  • Request appropriate assistance for dealing with people  
  • Adopt defensive tactics when people are demonstrating, unpredictable, aggressive, violent or illegal behaviour 
  • Provide timely and appropriate advice to members of the public