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If major air pollution occurs at an incident, the environmental agencies and public health organisations will set up an air quality cell. This will include other organisations, including the Met...

Fire and rescue services have the power to restrict the access of people to premises or a place in an emergency. Commanders must consider the safety of personnel, members of other agencies and the...

The fire control commander should have the appropriate technical knowledge and command skills in emergency control room management to underpin their judgements, decisions and behaviours. Not having...

Fire control personnel should have a range of methods available to them for communicating with other agencies. The methods used will depend on: The nature of the incident or event The urgency...

If controlled burning is being used as part of the tactical plan for a fire-related incident, the short-term and long-term environmental impacts on air, land and water quality should be considered....

Understanding the span of control concept is important when managing a large amount of activity and information. Dividing an incident into sectors may support this by providing a clear reporting...

Non-native species and exotic animal disease outbreaks can have serious environmental, ecological and economic impacts. Exotic animal disease will usually require specific control measures...

This control measure should be read in conjunction with Situational awareness   Situational awareness represents a fire control commander’s perception and understanding of the fire control...

The primary function of the enhanced logistics support (ELS) capability is to enhance the fire and rescue service command and control capability, by allowing effective and scalable deployment of...

The enhanced logistics support officer (ELSO) role is carried out by a National Resilience Assurance Team (NRAT) officer. Their responsibilities include managing enhanced logistics support (ELS)...

It is important to have clearly-defined command roles and responsibilities, for single service incidents, through to multi-agency incidents. The declaration of a major incident may instigate the...

The rescue and recovery of firefighters is challenging. Difficult decisions may need to be made. The situation calls for clear judgement, often while struggling to keep emotions under control. If...

Fire and rescue authorities must make arrangements to obtain the information necessary to deliver their legislative responsibilities. This includes the requirement for site-specific...

Key legislation for incident command is provided in Incident command - Legislation. Fire and rescue services must also be aware of their responsibilities under other relevant legislation that...

Aeration Organic pollutants, such as milk and sewage, remove oxygen from bodies of water. Environmental agencies and specialist contractors can use aeration units or chemical methods to raise...

Use and containment of firefighting foam Using firefighting foam may have an environmental benefit, if the fire can be quickly extinguished and fire water run-off reduced. If procuring...

This control measure should be read in conjunction with Decision-making   Fire control commanders need to be able to make sound decisions based on the elements of individual incidents....

Purpose of guidance Multi-agency fire control National Operational Guidance is aimed at fire and rescue services and writers of fire-control-related policies and procedures. It is intended to...

Call management processes should be followed in each emergency call. The interaction between fire control personnel and the caller can change depending on the nature of the incident, the caller's...

During an incident, people at risk may be trapped and unable to reach a place of safety due to: Their ability The location and behaviour of the incident Physical limitations of the...