Results

This section should be read in conjunction with the control measure: Decision-making For the fire and rescue service, the definition of a decision is: ‘Anything which could be construed as...

Effective situational awareness ensures that the interpretation reflects the actual situation. This is critical for making appropriate decisions and predicting the likely effects of activities....

​   These processes apply to all decision makers on the incident ground. They have equal importance for a breathing apparatus wearer who chooses what to do next, to a commander developing...

Fire and rescue services need commanders to operate in complex decision-making environments. These environments may be uncertain, with competing demands and problems that can affect many aspects of...

Analytical decision-making (AD) takes more time and mental effort than intuitive processes and can be more susceptible to the effects of excessive pressures that reduce the capacity for mental...

​A behavioural marker system is a set of critical non-technical skills associated with effective and safe performance. The main skills are underpinned by sub-skills that are illustrated by typical...

Operational discretion involves the use of professional judgement to make decisions in relation to incidents that are extremely unusual and not reasonably foreseeable, or a combination of...

Control measure element Learning outcome Casualty management plan Understand: That the ambulance service will approve the casualty management plan (CMP) to save life That a...

​This section should be read in conjunction with the control measure: Situational awareness Situational awareness is a person’s perception and understanding of the situation they face. It...

Incident commanders and the command team are accountable for the decisions they make. They should be able to provide reasoned justifications for what they did and why. This is supported by the use of...

Responsibilities and requirements: Either be a member of the senior management board or have regular access to it and be able to influence its decision-making Lead the Evaluation Board with...

Incident command training methods A number of training methods exist that can be used to complement real command experience. There are a variety of ways in which the elements of command experience...

This publication complements and supports the National Operational Guidance: Incident command, providing the detail required for assertive, effective and safe incident command to be practised and...

Command skills are the cognitive and interpersonal qualities critical for assertive, effective and safe incident command. To apply them, incident commanders should be able to understand the situation...

Fire and rescue services should ensure their incident command policies recognise leadership behaviours and the responses they elicit. They also need to adequately prepare commanders to carry out...

Leadership culture The leadership relationship begins before attending an incident. Fire and rescue services should be aware that the culture of their organisation can influence behaviours on and...

These are rapid, reflexive processes that are experienced as relatively automatic. Some decisions can be very reflexive. Such intuitive processes are fast and are invoked without consciously...

A decision trap can be described as a thought process that can lead to a situation going wrong and include biases. Refer to Situational awareness. There are a number of decision traps that may...

There may be numerous situations when a team will need to reach a decision to achieve a common goal. Examples include a command team, a Tactical Co-ordinating Group (TCG), or personnel working...

This section should be read in conjunction with the control measure: Interpersonal communication The purpose of communication is to provide another person with information. This typically involves...