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The movement or use of vehicles or machinery near to an incident may cause vibration, which can: Worsen the condition of casualties Cause structures, above or below ground level, to...

Unless attending an incidents involving animals, personnel should try to avoid any animals present. If animals cannot be avoided, they may need to be contained or controlled in...

If the incident has been classified as hazardous materials, due to the confirmed or suspected presence of biological hazards (biohazards), the relevant Hazardous materials control measures should...

The effects of psychological hazards can be as debilitating as a physical injury. Excessive pressure caused by psychological hazards can cause stress, which harms the ability to think,...

Aeration Organic pollutants, such as milk and sewage, remove oxygen from bodies of water. Environmental agencies and specialist contractors can use aeration units or chemical methods to raise...

Use and containment of firefighting foam Using firefighting foam may have an environmental benefit, if the fire can be quickly extinguished and fire water run-off reduced. If procuring...

Non-native species and exotic animal disease outbreaks can have serious environmental, ecological and economic impacts. Exotic animal disease will usually require specific control measures...

National response and guidance to an exotic animal disease outbreak will be led by an appropriate government department, with special procedures adopted during outbreaks. They may issue...

In extending the incident command system and its operational, tactical and strategic levels of command to fire control, fire and rescue services have a method of ensuring robust command of the...

A team may be defined as two or more people with clearly-defined roles temporarily working together interdependently towards a common goal that exceeds individual or organisational goals. Fire...

This control measure should be read in conjunction with Multiple calls and multiple incidents   Communication Communication can be ineffective or fail when information is not shared at...

Fire control commanders usually lead their teams to manage and support multiple incidents and situations while undertaking other fire control activities. Effective communication is fundamental...

Many types of incident or situation are reported to fire control. As it is impossible for the fire control commander to have an in-depth knowledge of all types of incident, they may need advice...

The fire and rescue service has developed a strong culture of safety through policies that adhere to health and safety law and regulations. This has been achieved in consultation with, and with...

It is foreseeable that single communication lines, such as the public telecommunication services, could fail temporarily. If this happens it is vital that the call handling agency can still...

This control measure should be read in conjunction with: Interpersonal communication Personal resilience Share situational awareness with buddy, consortium and other fire and...

This control measure should be read in conjunction with Operational learning   Identifying learning Fire control personnel – including fire control commanders and fire control...

The process of receiving emergency calls, identifying the correct incident location and type, and mobilising the most appropriate resources to the correct location can be delayed or inaccurate...

Emergency call management (ECM) is based on a set of generic emergency call prompts. These prompts enable fire control personnel to assess incidents and elicit information appropriate to the...

Locating the caller and the incident can be assisted by using technological solutions, in addition to the caller’s description of the location, enabling fire control personnel to mobilise...