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This guidance should be read in conjunction with: Fire control guidance: Calls from or about trapped people at risk Fire control guidance: Fire survival guidance Fire control...

When dealing with people at risk who are distressed, afraid or confused, fire control personnel may find it difficult to gather accurate incident location details. In such situations, use of...

Joint understanding of risk can be achieved by sharing information about known, likely and potential impacts of hazards. The sharing of information will allow all hazards to be considered and...

Effective communication is essential to ensure people at risk are provided with clear and direct information and instructions. Fire control personnel should provide only factual...

This control measure should be read in conjunction with: Evacuation and shelter Evacuation and rescue: Buildings that fail   Evacuation is the immediate and urgent...

It is likely that safety advice will need to be passed on in some form during all incidents where people are, or have the potential to be, at risk. This may include: Providing safety...

Support or assistance may be requested from other agencies for: Casualty care Crowd control and public disorder Road closures Evacuation Refuge centre or emergency...

During incidents or events where people are at risk, social media messages and press releases can be used to assist by: Providing widespread safety advice Sharing public information...

This control measure should be read in conjunction with Situational awareness: People at risk   Where calls are received from or about people at risk from fire in a building, it...

Fire survival guidance (FSG) should be given where people at risk are directly affected by fire and cannot get to a place of safety. However, there are occasions where people may not be trapped...

This control measure should be read in conjunction with: Evacuation guidance: People at risk Situational awareness: People at risk – Building fire   Fire control...

This control measure should be read in conjunction with: Situational awareness: Survival guidance Situational awareness: Fire survival guidance – building fire Emergency call...

This control measure should be read in conjunction with: Protect people at risk: Survival guidance Protect people at risk: fire survival guidance – building fire Share...

Where calls are received from or about people at risk from water, it should be established if it is safer for them to evacuate or to remain where they are until they are rescued, or the...

This control measure should be read in conjunction with Search and rescue: Submerged casualty   The National Fire Chiefs Council (NFCC) position statement on the rescue of submerged...

Where people at risk are directly affected or at imminent risk from water, then water survival guidance should be provided. However, there are occasions where people may not be directly...

This control measure should be read in conjunction with Evacuation guidance: People at risk   Calls may be received from or about people at risk from water from people who have...

Several agencies can assist with single and multiple incidents involving people at risk from water. These agencies can assist with: Water search and rescue Submerged person rescue ...

This control measure should be read in conjunction with Use media to share information: People at risk   Fire and rescue services can assist in reducing the number of calls by...

Several factors may influence the safety advice that fire control personnel give to people at risk on a road network: The nature of the incident, for example: Road traffic...