Results

Fire control commanders usually lead their teams to manage and support multiple incidents and situations while undertaking other fire control activities. Effective communication is fundamental...

Fire control personnel should have a range of methods available to them for communicating with other agencies. The methods used will depend on: The nature of the incident or event The urgency...

If fire control personnel do not effectively build or communicate shared situational awareness with other agencies, it is likely to lead them inadvertently towards a narrow, single-service view of an...

It is important to have clearly-defined command roles and responsibilities for all incidents and situations in fire control. Declaration of a major incident may prompt a requirement for additional...

Fire control personnel contribute to an effective fire and rescue service response to incidents by ensuring that information is effectively gathered and shared between other agencies. Effective...

Situational awareness will support fire control personnel to identify the hazards and risks associated with the incident. This will enable them to share risk-critical information with operational...

This control measure should be read in conjunction with Situational awareness: Survival guidance There are several factors which may affect the advice given to callers by fire control personnel,...

This control measure should be read in conjunction with: Situational awareness: Survival guidance Situational awareness: Water survival guidance   There are several factors...

This control measure should be read in conjunction with: Situational awareness: Survival guidance Situational awareness: Water survival guidance   When gathering...

Managing and supervising fire control personnel is an essential part of the safe system of work that encompasses all aspects of fire control activity. Incident command in the fire control context...

The law requires fire and rescue services to assess and reduce the risk to personnel as far as is reasonably practicable. As well as this duty of care to fire and rescue service personnel, there is...

Ineffective communication Ineffective communication between fire control and other agencies during multi-agency events may contribute to: Inaccurate situational awareness A delayed or...

This control measure should be read in conjunction with: Interpersonal communication Personal resilience Share situational awareness with buddy, consortium and other fire and...

Significant multi-agency events, such as major incidents, are likely to require the establishment of tactical co-ordinating groups (TCGs) and strategic co-ordinating groups (SCGs), enabling...

Training and exercising Multi-agency training, testing and exercising opportunities help fire control personnel and fire control commanders to learn, develop and rehearse the knowledge and skills...

This control measure should be read in conjunction with Hold debriefing or post-incident reviews   Multi-agency debriefing activities are important to identify good practice and...

Fire control managers may benefit from participating in local and regional multi-agency forums involving emergency service control managers from other Category 1 agencies. These forums provide fire...

During a fire, people at risk may be trapped and unable to reach a place of safety due to: Their ability The location and behaviour of the fire Physical limitations of the environment ...

During an incident, people at risk may be trapped and unable to reach a place of safety due to: Their ability The location and behaviour of the incident Physical limitations of the...

This control measure should be read in conjunction with Protect people at risk: Survival guidance   The advice and guidance given to people at risk trapped in or by water will depend on the...