Results

This section should be read in conjunction with the control measure: Interpersonal communication The purpose of communication is to provide another person with information. This typically involves...

Communication at incidents can occur in different forms: Verbal Non-verbal, such as facial expressions and body language Written, for example Site-Specific Risk Information (SSRI),...

There are many barriers to communication, which may lead to misunderstandings that impact on the effectiveness and safety of incident operations. The table includes examples of barriers to...

Effective communication is when information has been exchanged and is understood in the way it was intended. Quality, relevance and clarity of interpersonal and radio communication is essential, for...

Fire and rescue services should ensure their incident command policies recognise leadership behaviours and the responses they elicit. They also need to adequately prepare commanders to carry out...

It is recommended that fire and rescue services use the following abbreviations on breathing apparatus entry control boards to achieve consistency across BA entry control points and fire and rescue...

Fire and rescue services should prepare their commanders and personnel to function under stressful conditions. They should consider how they develop incident commanders to acquire the highest levels...

Example 1: House fire (stage 1) 1. BA team Alpha-1: FFT 45mm J RH DSP 1st floor bedroom = BA team Alpha-1: firefighting team, 45mm jet, right-hand, directional search procedure, 1st floor...

There may be numerous situations when a team will need to reach a decision to achieve a common goal. Examples include a command team, a Tactical Co-ordinating Group (TCG), or personnel working...

​This section should be read in conjunction with the control measure: Situational awareness Situational awareness is a person’s perception and understanding of the situation they face. It...

The following are some coping strategies that can be used by commanders and personnel during an incident: Prompt detection: Being able to recognise the indicators of stress in self and in...

Fatigue is a physical or mental state of feeling tired and weak. Physical fatigue results in an inability to continue functioning at normal levels of physical ability. Mental fatigue affects...

​There are many factors that influence teamwork and these are represented in the basic team performance model below. It illustrates how team factors such as individual experience and operational...

There will be occasions when breathing apparatus (BA) wearers are required to work alongside teams from other fire and rescue services, or with other emergency responders. Fire and rescue services...

A laser (Light Amplification by Stimulated Emission of Radiation) produces an intense narrow beam of light. The light from a laser is monochromatic (of a single colour). Since the early 1970s,...

The Health and Safety Executive (HSE) advises employers to take account of the competence of relevant employees when conducting risk assessments, to assist in deciding what level of information,...

Command skills are the cognitive and interpersonal qualities critical for assertive, effective and safe incident command. To apply them, incident commanders should be able to understand the situation...

There are three stages of situational awareness: 1. Information gathering The commander will gather information from a variety of sources to gain accurate situational awareness. They use it to...

Effective situational awareness ensures that the interpretation reflects the actual situation. This is critical for making appropriate decisions and predicting the likely effects of activities....

Stress may lead to: Impaired situational awareness: Impairments such as a narrow focus and becoming easily distracted may result in difficulties with scanning the scene. People may struggle to...