Results

The aim at every incident is to integrate communications and decision-making between the incident commander, operational personnel and fire control rooms. Effective communication is fundamental to...

Good interpersonal communication skills are essential for effective incident command; communication is the tool used by commanders to facilitate many aspects of their role. Interpersonal...

Situational awareness represents the perception and understanding an incident commander has of an incident, including its hazards, risks and operational activities. It also consists of how a...

The primary function of the enhanced logistics support (ELS) capability is to enhance the fire and rescue service command and control capability, by allowing effective and scalable deployment of...

Communication Communication can be ineffective or fail when information is not shared at the right time or is not understood by the receiver. This can lead to: Incorrect or inappropriate...

Fire and rescue authorities must make arrangements to obtain the information necessary to deliver their legislative responsibilities. This includes the requirement for site-specific...

In extending the incident command system and its operational, tactical and strategic levels of command to fire control, fire and rescue services have a method of ensuring robust command of the...

The enhanced logistics support officer (ELSO) role is carried out by a National Resilience Assurance Team (NRAT) officer. Their responsibilities include managing enhanced logistics support (ELS)...

It is important that everyone understands the different roles and responsibilities in the command support function. This helps maintain common expectations which feed into shared situational...

A team may be defined as two or more people with clearly defined roles temporarily working together interdependently toward achieving a common goal that exceeds individual or organisational...

The Civil Contingencies Act (CCA) places a responsibility on Category 1 responders to produce and have in place emergency response plans, which may include procedures for determining whether an...

​Decision-making is essential to the development and implementation of an incident plan. Incident plans are formed out of a number of decisions beyond deciding what will be done, including how it...

As it is not possible for an incident commander to have in-depth knowledge of all types of incidents, they may need to request specialist advice from a competent person, subject matter expert (SME)...

Managing and supervising personnel on the incident ground is an essential part of the safe system of work. The incident command system supports the management of resources at an incident. The...

It is important to have clearly-defined command roles and responsibilities, for single service incidents, through to multi-agency incidents. The declaration of a major incident may instigate the...

The fire and rescue service has developed a strong culture of safety through policies which support the application of health and safety law and regulations to the incident ground. This has been...

Communication of the tactical mode is a way of recording a decision by the incident commander on the completion of their risk assessment and determination of the incident plan. It indicates the...

As part of the incident command system, any safe system of work should include plans for emergency evacuation and tactical withdrawal of responders; these plans should consider fire and rescue...

Fire and rescue authorities need to meet their legislative requirements with regard to health and safety, and discharge their duties safely and effectively. Health and safety management should be...

Following an incident, fire and rescue services should perform debriefs, investigations and use the assurance process for operational incidents to identify learning, which can: Improve public...